Reference

Privacy Policy for Your jpspin Account

Your account, wallet activity, cookie choices and device checks sit under one Privacy Policy at jpspin, so you can open an account with clear data terms before you…

Account data termsDANA and QRIS recordsCookie choice controlsPrivacy request channel
jpspin Privacy Policy for Your jpspin Account
CONTACT PATHS

Privacy Contact Paths for Your Account

Privacy questions should reach a channel that can check account records, not a random inbox. Use live chat inside the lobby between 09:00 and 01:00 WIB, email [email protected], or open Account > Help > Privacy Request after login. We may ask you to confirm your phone, email or wallet reference before discussing account data, because a request about DANA, OVO, GoPay or QRIS records must come from you.

Team online

Live chat privacy help

Live chat is the fastest path when you need a short explanation of cookie use, login records or wallet matching. Our team answers from 09:00 to 01:00 WIB and escalates account-specific requests.

Email request channel

Email [email protected] when you need a written privacy response, a copy request or correction of account details. Include your username, registered phone and the payment rail involved, but never send your password.

Account privacy form

After login, head to Account > Help > Privacy Request to send a request tied to your account session. That path helps us match your request with verification status and wallet activity.

ACCOUNT CARE

How We Protect Account Data

Privacy at jpspin is handled as an account process, not a slogan. We map each data point to a purpose: account setup, payment matching, security checks, customer care, cookie preference or legal…

Account setup data

When you open an account, we collect the details needed to create it, contact you and run verification. You can check core profile fields from Account > Profile > Verification after you log in.

Device checks

On mobile Chrome or Safari, we read device and browser signals to spot risky logins. You can check remembered sessions at Account > Security > Devices and ask support to close unfamiliar sessions.

Cookie choices

Cookies keep your session active, remember language preference and help measure page errors. You can change non-essential choices through Account > Privacy > Cookie Settings, while session cookies remain needed for secure login.

Payment records

DANA, OVO, GoPay and QRIS records are used to match deposits, verify withdrawals and answer wallet disputes. We store references, timing and status, not your full app login credentials.

Game session logs

When you open Auto Roulette, Fishing God or Aviator, we record session time, stake record, result reference and device signal. Those logs help settle account questions and check technical errors.

Retention and deletion

We keep records only as long as needed for account operation, dispute handling, security checks and legal duties. If you ask for deletion, we explain what can be removed and what must remain.

Privacy Questions Before You Open Account

These answers focus on practical privacy requests you may have before sharing account or wallet details. We explain what data is collected, why payment records matter, how cookies behave on your phone, and which channel to use if you want access, correction or deletion. For anything tied to eligibility, account access depends on local law.

We collect the details you provide during account setup, such as name, contact number, email, username and verification data. We also collect login time, device signal and wallet references needed to run the account.

We use payment references to match deposits, verify withdrawals, check failed wallet activity and answer disputes. We do not need your wallet app password, and support will not ask you to send it.

Yes. Send a request through Account > Help > Privacy Request or email [email protected]. We may verify your phone, email or recent wallet reference before we send account data back to you.

Cookies keep you logged in, remember privacy choices and help us fix page errors on mobile browsers. You can adjust non-essential cookies under Account > Privacy > Cookie Settings after you log in.

You can update some profile fields inside Account > Profile. For verified details that affect wallet checks, contact support so we can confirm the change and keep payment records aligned.

We share limited data only when a service provider helps with hosting, fraud checks, payment matching or customer support. The provider receives only what is needed for the task and must handle it under contract.

You can request deletion through the privacy form or email. We remove data that is no longer needed, but some records may stay for dispute handling, security checks or legal recordkeeping.